What are the top 3 types of escaped defects?

Edge Cases (unusual user actions), Environment Issues (differences in configuration between test and live servers), and Integration Failures (bugs caused by external APIs or tools) are the most common ways to get out of a situation.

Who is responsible for escaped defects?

The whole group. QA people oversee testing processes while the developers develop code, and the product manager defines the requirements. Blame games between individuals cause delays; work towards improving the process for everyone.

What is a good escaped defect rate?

Most software teams are healthy if their rate is below 10 to 15%. But for important systems like banking or healthcare, the goal is almost zero.

OVERVIEW

Our Manifesto

Built from Frustration, Designed for Freedom

Kualitee Overview

Control your entire testing lifecycle

FEATURES

Fully Automated AI-Driven Test Execution

Smarter, Faster Test Runs with Hootie

AI Powered Test Case Generation

Better Test Case Development with Hootie-AI Assistant

Requirement Traceability for Test Management | Kualitee

Trace tests and issues forward and backward throughout the testing process

Efficient Built-in Defect Management Features | Kualitee

Get seamless workflow between defect and test management

Customize Reporting

Make reports you prefer, save templates, and schedule reports

Personalized Dashboards

Separate dashboards for testers, developers, and managers

Roles and Privileges

Create roles and designate privileges to them for organized team workflow.

Customizability

Customize as much or as little as you require across the application

See all features

BY TEAM

Tester

Plan, test and track builds, and more

Developer

Test and launch with quality and confidence

Product

Beat your deadlines, release high-grade apps

Security

Manage wide coverage of tests and results

See all teams

BY WORKFLOW

QA Test Management

Maintain organized test case repositories you can trust and reuse

Defect Management

A one-stop solution for all your defect management needs

Project Management

Set up projects, add teammates, and organize testing in builds and modules

Build Management

Build Management for Successful Software Development

Requirement Management

Create or import user stories and associate corresponding test suites for complete traceability

Integrations

Integrate seamlessly, Work intelligently

Release Management

Keep track of every release in detail with Kualitee, and release often

Collaborative Test Design

Make better test plans through sharing with team members for their review and approvals

See all workflows

Home » Reducing Defects in Production

Blogs

Stay informed with QA insights and the best software testing practices. We deliver the latest trends with expert advice that help you manage test management which leads to an optimized QA cycle.

Category: Reducing Defects in Production

Product Manager’s Guide to Reducing Defects in Production

Zunnoor Zafar
December 17, 2025

When you put out some software, and it seemed fine during testing, but then users start complaining that stuff isn’t working right. Those issues slipped past your quality che...