Digital Crisis Management with QA

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19 Jun, 2020


Regardless of feedback, organizations, big or small, have not had the proper audit of their internal systems and methods. In an era that is changing with more and more evolution, we are looking at an age that is different from the previous year or sometimes even 6 months. And with such transformation, we need to focus on keeping great value for our customers while assuring proper transition to the latest methods. QA is no different. Software Quality Assurance has been seen as something that translates into perfection; for the software that is, but it is nothing but an assurance of sorts. And with Digital transformation, QA has also taken a partial hit plus partial benefit, on two levels, internal and external. 

Checkpoints to be explored

Addressing the issue internally, yes, QA is an imperative manner to assure that all the checkpoints are taken care of, for any business. But that is just one part of it. Because of the hefty processes and methods of QA and inclusion of so many teams (QA, DevOps, Management), as mentioned above, there are bound to be some issues that will be ignored unless you’re using a defect tracking software. And with Digital transformation, that can happen with even more so. 

With so much advocacy of Digital transformation in today’s times, from successful productivity increase to higher revenues, better customer retention to class-A products, QA has to shape itself accordingly. This means that some companies adopting Digital Transformation are to be met with their requirements differently than those who don’t. Enterprises with software testing requirements would shift rapidly, supporting the need for Faster product delivery, and hence need the attention of that stature. 

Some of the issues that are there for QA include:

Since manual testing is a set of methods that require the expertise of the in-house personnel, huge infrastructure systems, tools, and what not, it becomes very difficult to keep the focus on faster delivery. That is where Automation steps in, with test cases and their backlogs taken care of with defect tracking software in a manner that is both advance and result-oriented. Due to the large backlogs, it might become a hazard for the product or software at the end of it, and QA, as a general practice should not fall for it. Another approach, that is maybe the most basic one to adopt for QA is, to test the readied software again and again. HAmmering the product with all possible breaking points can highlight the flaws that you otherwise thought were nothing big. This method is something that many popular QA teams around the globe use, and it helps analysts stay on track and act with great detail. 

Due to the digital transformation, the testing of complex measures becomes even more complex, that is, the QA will focus more on some devices and infrastructure is bound to have some ignored points. Not all updates and not all devices will be met with the same adaptations and will have some elements missed out. This is where Enterprises require more precision from QA as well. 

Another area, where there is much potential for dealing with the issues post-development is the ability to automate your testing more than a minimal percent. You can easily resolve all these issues by staying up to date and keep calm about them. With QA just digitize to exercise strength. 

Yes, there are ways QA teams have taken on the challenges that have arisen in the past few months. Enterprises are constantly struggling with their efforts to make the best out of this situation. 

About the author

Noor has been reading since childhood, from prose to blogs, literature to technical, he has loved the always loved to have a good read. Changing what was his passion into something he does for fun he started writing. With over 9 years of experience, he has been studying IT with great fervor.

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