Working in Quality Assurance (QA) can be a rewarding, yet demanding, experience. As a QA tester, it’s easy to make mistakes but remember—learning is an ongoing process so it’s okay to stumble along the way.
Below, we’ll give you some insight into 5 mistakes that are commonly made by QA testers, and how you can avoid them.
1. Inadequate Documentation
Being in QA, writing and compiling documents is an important part of your job—be it sharing your testing notes with fellow testers, writing bug reports, noting down code changes, creating user help manuals, configurations and so on. Keep these documents concise, yet detailed enough to contain all the relevant information. Don’t shy away from getting these documents reviewed from your team lead or fellow tester, to ensure that it is making complete sense to another person and conveying the message.
2. Incomplete Understanding of Client Requirements
QA testers play a key role when it comes to synchronization between the client requirements/expectations and the business operations, to ensure that the business is catering to the client needs. They should make sure that that all the information shared by the client is entirely understandable to them. If anything is not clear, QA should get it clarified from the client by sharing a set of queries and get all the ambiguities sorted out.
3. Unclear Test Cases
When writing test cases, QA should keep the language simple and clear so that a layman can easily comprehend it. The QA tester should also have a strong grasp of that language so that when he/she connects with the client, the point of view can be communicated to the client without any difficulty. The flow of test cases should be simple and straightforward, without any gaps. The more complex test cases and flows should be explained in simple terms.
4. Limited Learning
In your QA journey, don’t restrict yourself to the knowledge you already have. Put in extra effort to learn, enhance your experience, and grow. Talk to other QA experts, watch tutorials, take online courses and so on. Don’t be afraid to ask questions. The software testing industry is growing at a face pace and is in constant evolvement—so make an effort to keep up with the latest trends and best practices in the industry.
5. Not Using the Right Testing Tool
Use the right test management tool to organize your testing process and collaborate with your team members. Kualitee is a complete test and defect management platform—with which you can keep close track of your testing activities, communicate with your team members, organize your testing projects and so on. Using Kualitee will add a lot of value to your test management process.
Follow the above tips, and you will notice the improvement in your QA activities!