Quality assurance is a different profession and not something you just do along software development. QA professional must have an appropriate background and keep themselves updated with the latest methodologies, technologies, and trends.
Keeping this scenario in mind, we are presenting the list of 5 responsibilities of a QA manager in an agile environment.
1. Set Some Basic Ground Rules
QA managers must provide their agile teams some responsibility and independence to manage themselves. The organization as a whole must work as a coherent unit. It must have a few pre-defined ground rules like:
- Software Testing tools to use
- Methodologies to apply
- Define defect statuses
- Recognize the state of a build
A QA manager works with the R&D managers to define and agree to what standards to utilize. This controls the way we introduce techniques to the teams, train them, and monitor progress and quality during the development process. These turn out to be the guidelines the R&D team incorporates to apply QA processes within their development teams.
2. Build Their Team Wisely
All the development teams have their own area of expertise. One team works on the user interface and others concentrate on back-end services. Various areas of development require specialized knowledge like automated and manual testing. Test automation is different as it depends on the user interface, cascading style sheets implementation or REST API.
A QA manager builds team wisely, with the correct number of end-to-end QA architects and development testers. In addition to this, they define responsibilities and roles and the way thing work. You must guarantee that the development testers are appropriately equipped to test their team’s specific development work.
3. Select Quality Metrics
Being a QA manager, you must take a macroscopic view of quality by investigating the trends in metrics across every team in an organization. It provides a complete view of the quality code of the organization and recognizing teams that might not be working effectively.
There are numerous reasons behind the teams that do not perform up to the expectations. Perhaps, they are not following the testing techniques properly which results in a huge number of defects. In addition to this, regression defects are a result of inadequate code coverage. Therefore, it is the responsibility of the QA manager to recognize the issue, carefully drill down into the team’s work practices, and bring them up to equiveillance with the rest of the organization.
4. QA Manager Work on Overall System Quality
Usually, the development teams create, test, and deliver user stories within their own domains. It’s the QA architect’s choice to do cross-functional testing to guarantee that everything performs well together. They test the connection between modules in various configurations and environments to guarantee that system functions from end to end, without any performance, security, and integration issues.
Being a QA manager, your main responsibility is to reflect on the complete quality of your system. When you look from issues at a system level, you must work as a bridge between the development, testers, and QA architect teams.
5. Balance Testing Demands on Their Team Internally
QA managers must manage efforts internally, to balance testing demands. The dev team manager perhaps allocates more testers from within the team to manage the requirement for more test cycles. All members must have the competence to run the tests, as an agile team. In this situation, the QA manager perhaps moves development testers or developers between teams to answer an instant requirement for additional testing. This method is called “swarming.”