7 KPIs for QA Testers To Unlock Their Full Potential

KPIs for QA Testers

Admit it, you’re under pressure as a Test Manager to test applications faster and deliver them within tight deadlines with virtually zero defects. Sounds so straightforward, right?. However, improving these two criteria (speed and defect identification effectiveness) on their own necessitates a well-balanced combination of resources, procedures, and software testing tools. When well-orchestrated, everyone can speed up their team’s testing execution and catch more bugs before the final product update.

It’s worth noting, though, that reinforcing main performance indicators (KPIs) will aid you in achieving your velocity and daily testing deadlines. You can be assured that by reaching and exceeding the KPIs mentioned in this article, you’ll be moving your QA company closer to greater productivity and optimization. Drop the idea of hiring more QA testers because that is not going to fix your issues if your KPIs aren’t well laid out. Also, automation isn’t always the best solution because it can add unnecessary overhead and repair costs, as well as long-term costs. The only solution for you is quantifiable data that can be transformed into KPIs.

To put it another way, the trick to accessing the true value of your QA company is to pin down your theory on QA scorecards and KPI tracking. In this article, we’ll go through some major KPIs that can transform your QA strategy & efficiency overnight. So without further delay, let’s dive right in.

1. Requirements that are addressed

We’ll keep track of the percentage of requirements that are met by at least one test. The efficacy of a requirement is determined by whether or not a test exists to demonstrate that it performs. The same can be said for a test that is part of your test schedule. The reliability of the test is determined by whether it was created to validate a requirement. Why do you need the test if it can’t be traced back to a requirement? As a Test Manager, you can keep an eye on this KPI every day and challenge the importance of rejected requirements and tests. You can optimize the testing process by determining how many test cases are being allotted to a requirement.

2. Set A Target Of Defects Fixed Per Day

Don’t forget to keep an eye on how quickly the development team is working to fix the issues you’ve brought to their knowledge. The Defects Fixed Every Day KPI means that your production team is meeting the “norm” for fixing bugs and keeping the build going forward. 

3. Execution of Test Instances

This KPI just refers to the speed at which your test execution schedule is carried out. It doesn’t tell you how good your build is; rather, it tells you how many tests are executed in total and what is the daily/weekly run rate of test execution. 

4. Tests that are automated 

We must acknowledge that this is a difficult KPI to manage. As there are different perspectives on what to automate vs. what not to automate, as well as the costs of managing the automation of system test cases. In principle, the more automated testing you do, the more likely you are to catch crucial bugs incorporated into your software development pipeline. We recommend starting small with this KPI and gradually increasing it as the QA team grows and matures. Set a goal of automating 20% of the test cases. Increase or decrease depending upon the size of your team, resources, time, and other quantifiable factors.

5. Active Defects

Responsive defect tracking is a straightforward KPI that you can keep an eye on regardless of many other KPIs. When the Active Defects KPI is smaller, the results are higher. Every software IT project has a certain number of flaws/defects. This KPI’s status could be new, available, or set, depending on the term “active.” In other words, if the defect is being “treated,” it is alive. You can set the threshold as a Test Manager based on historical evidence from the IT projects you manage. If the threshold is 100 defects, 50 defects, or 25 defects, it will decide when it is acceptable and when it is not. Anything that exceeds your threshold is “Not OK” and should be flagged for urgent action.

6. Severe Flaws

We see far too many of our clients fixated on defect intensity levels. It’s an excellent KPI to monitor, so make sure the team uses checks and balances when determining the seriousness of a flaw. You should set a threshold for this KPI after you’ve made sure all of the requisite checks and balances are in place. Count a defect’s Urgent or Very High status against this KPI. Raise a red flag if the cumulative count reaches ten.

7. Finalization of Development

Customers are King in today’s world, and this is at the heart of every company’s digital strategy. We can no longer afford to be compartmentalized in our thought or organizational approach to software quality assurance and delivery in this day and age.

Orthodox ALM models from the past were not designed for today’s continuous delivery model. To combat this outdated mindset, QA and testing managers must become fully immersed in the application development process, which necessitates keeping an eye on the delivery of user stories.

It’s not enough to simply “sit and wait” for a user story to be completed. Rather, we must monitor the progress of a user tale, attend regular Scrum meetings, and freely discuss the risks that are emerging as critical improvements to the application under test are made.

Final Words: Always Have Room To Experiment

We hope that our compilation of 7 Key Performance Indicators aids you in determining what is most necessary to optimize in your QA and Testing department. Stick to these KPIs and add/subtract whatever works for you.