If we were to live in a perfect world, testers would receive the developed product and conduct a test with no flaws. After all, developers need to look for defects, too, right? While true, this doesn’t always pan out the way we expect it to. Defect management was made to ensure no defect escapes through the cracks and that the final product is as qualitative as possible. This article will talk more about why bug management is essential in software testing.
What Is Defect Management?
When you put together a software product, defects may occur if there is a discrepancy or if things are not going how you expect them to. These defects can be anything from incorrect codes to interface issues, performance problems, and security matters.
Defect or issue management helps track down and manage those issues during a test. This allows developers to fix any problems that may potentially affect the quality of the product. This tool can also prioritize and keep track of defects that were or are soon to be addressed.
Advantages of Bug Management in Testing
By adding issue management in software testing, there are several advantages that you can enjoy. This can include the following:
You may think that adding such a feature in your testing phase may be an unnecessary expense. However, in the long run, this can prove to be beneficial for your budget.
Without issue tracking and managing, you may have to conduct multiple tests to ensure that a piece of software is working as it is supposed to be. By adding bug trackers in the mix, you reduce the number of tests and therefore save manpower.
Defect management can help improve the quality of a certain product in obvious ways: it takes out the defect that causes problems. Very often, you may conduct tests and receive good enough results, unaware that there is an underlying problem in the code.
Issue management tools can help track down the issue before it even becomes visible. This allows you to release a qualitative product that will most likely sell.
High Customer Satisfaction
No user likes a bugged program. It does not matter if they pay for it or not – they do not like it when a piece of software glitches or crashes midway through their use. This can cause them to delete the app, give up on their subscriptions, and potentially leave you a bad review.
The more this happens, the more it can damage the reputation of the company. By finding the problem in the testing stage, you ensure the end user does not have the chance to experience these issues. If they are happy, your brand will prosper as well.
The Bottom Line
Testing is only considered successful when there are no longer defects to cause problems. This makes defect management a real asset to any company, as you can find and manage the issue before it reaches the masses.