Defects can be very difficult and tricky when it comes to defect management is software industry. They are hard to navigate and a tester can easily get distracted while finding a particular defect. It is because no software or application is bug-free. There are many defects and bugs in software at a time. What makes these defects tricky is their reproducible and non-reproducible nature. In order to fix a defect, it is important to know that either it is a reproducible or non-reproducible one. If you spend your efforts in fixing a defect which was non-reproducible, then it will cost you a lot of time and resources.
This blog will help you to fight against the defects which are reproducible and actually affect the performance of the software.
How to Find the Actual Cause Of A Defect?
During testing, testers can work on a problem and can spend a lot of hard work on finding the problem. However, there is a big chance that the problem they are working on is not reproducible. In such a case, they are just wasting their energies and resources. The real question is how to overcome this problem?
The answer is simple and easy. The testing team needs to work beyond ticket and invest more energies in finding the true source of the defect. If you accept a ticket of the defect which you simply understand, then it can cause potential damage to the software or application. Therefore, dig deep into the defect and don’t just ignore it because you are unable to reproduce a particular defect. In short, don’t ignore a defect until you are 100% sure. If you need additional assistance from experts, then don’t hesitate.
How Much Time Should You Devote to Reproduction?
There is no doubt that testers have a lot of work to do and they have a lot on their plate. However, this doesn’t mean that they start cutting edges when it comes to spending time on reproducing defects. There is a great chance that a defect may come up with a huge defect backlog when you are all set to release the product. Therefore, spend as much time as it takes to reproduce a defect. If you neglect it, then you may have to spend a lot of time to reproduce that defect due to its extensive history. Therefore, it is wise to deal with a defect before it becomes very hard to deal with.
How to Write A Defect Report Document?
It is very important to write a very comprehensive defect report. If the report document is written poorly it can jeopardize all the efforts of the team. Always write the steps which you have taken to reproduce the defect. All you need to do is to track your steps to reproduce a defect and write naturally in a report. All you have to do is make sure that there are no mistakes and you are not missing anything.
How to Increase the Work Efficiency of The Team?
It is a plain and simple fact that sometimes we are not able to give our best to the work we are doing. Hence, our work quality suffers. In the case of testing, defect management tools can only help us a lot. Therefore, there should be a mechanism to increase the efficiency of the work. For example, the morale of the testers can be boosted by offering them bonuses and other such incentives. It will help them to work hard with motivation. Hence, they will not ignore the defects which can cause damage to the end product.
As we have mentioned before, testing is critical and tricky but a little hard work can make sure that your end product works smoothly. Reproducible defects can destroy the end quality of the product. therefore, always follow the aforementioned tips to differentiate between reproducible and non-reproducible defects.