Bug Reporting Workflow

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27 May, 2019


The true and precise reporting of any issue is valuable and important. When tracking bugs in software and mobile apps testers must know about the nature and kind of bug. It is their duty to make sure that the developing team understands these issues at a very basic level. If they about know the real picture of the issues only then will they be able to solve it. This is why it is very important to write the bug report very comprehensively for testers.

Testers, in case of bug tracking, are just like journalists who have to be very honest about the news and should do their job very carefully. It is important for them to do because people trust them with the truth. In this blog, we’ll tell you about what bug reporting workflow is and how it works.

What is A Bug Reporting Work Flow?

In very simple words, bug reporting workflow is a mechanism of reporting bugs in the form of a report. Testers or quality assurance team members detect the bug and they write a report which is sent to the developers. It is done in order to fix the bugs in the program or correct the defects. Bug reporting workflow holds core importance when it comes to the delivery of the high-end quality product.

Why Choose it?

The answer to this question is very simple. Bugs can cause serious damage to the functioning of the software. Therefore, nobody wants the software full of bugs that don’t meet the expected results. In order to get software which performs according to expected results, it is very important.

Ways To Do Bug Reporting:

Different kinds of bug tracking tools can be used to track the bugs in the software. However, there are three basic ways of bug reporting. The testing team can choose any of them according to the demand of the project or according to their ease. These three methods are listed below:

1. Automated Browser Testing

Automated test reporting completely runs on the test cases. Once the tester makes the test cases, it requires minimal human efforts and it does its job on its own. In this case, the bug reporting workflow is not very critical. Most of the bugs reporting tools have a dashboard with metrics, for example, “Kualitee”. These dashboards give a real-time overview of the bugs and their locations to the software engineers. However, the testers have to be very careful while making the test case for automated testing.

2. Manual Bug Reporting

On the contrary to automated bug reporting, manual bug reporting requires a lot of human effort. In the case of manual reporting, the importance of an effective bug report increases by manifolds. It is because the software engineers are solely relying on the bug report to fix the issues in the software. If not written correctly, it can cause major software failures.

3. Crowdsourced Testing

Crowdsourcing or crowdsource testing is an emerging trend. It is completely different from automated and manual testing. In crowdsource testing, the testing activity is outsourced to the crowd of testers. They test your product under different conditions. Hence, a report of all the results of testers is compiled on the basis of frequency of the bug.

Conclusion

Bug reporting is critical if you want to produce a high-end product. Therefore, an effective mechanism to ensure smooth bug reporting workflow is very important. Testers should never compromise on the quality of bug reporting workflow because a slight mistake can cause huge loss.

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